Usability Testing for an Open Educational Resource to Teach Language and Culture

Authors

DOI:

https://doi.org/10.19173/irrodl.v27i1.8870

Keywords:

usability testing, language and culture, EAP, OER, open educational resource, English for academic purposes

Abstract

This study focused on procedures for creating, testing, and developing a set of reusable online resources for use in English for academic purposes programmes. The aim of the materials was to help migrants and refugees develop the linguistic and cultural skills, knowledge, and understanding they would need to engage, interact, and collaborate effectively in a multicultural context. Development of the materials involved an iterative process using a three-stage approach:

  1. Expert review: Experts in relevant fields worked through the first version of the materials and provided critical feedback, which guided initial revisions.
  2. Usability testing groups: Small groups of target users (students and teachers) used the revised materials in workshop settings, and data were gathered from observations, interviews, and written comments.
  3. Wider evaluation: Larger-scale use and evaluation of the materials (which is ongoing, beyond the scope of this paper).

This article reports on the second stage.

Author Biographies

Heejin Chang, University of Southern Queensland

Heejin Chang is an educator and senior lecturer in the English Program at the University of Southern Queensland, Australia. Her research focuses on technology-enhanced language learning and teaching, with a strong interest in innovative approaches to language education and material development that engage and inspire learners.

Scott Windeatt, Newcastle University

Scott Windeatt has been teaching languages and lecturing in Applied Linguistics for more than 50 years, including over 20 years at Newcastle University in the UK. Now retired from full-time teaching, he continues to research, publish, and lecture on a range of Applied Linguistics topics.

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Published

2026-02-10

How to Cite

Chang, H., & Windeatt, S. (2026). Usability Testing for an Open Educational Resource to Teach Language and Culture. The International Review of Research in Open and Distributed Learning, 27(1), 72–90. https://doi.org/10.19173/irrodl.v27i1.8870

Issue

Section

Research Articles