Predicting Behavioural Intention of Manufacturing Engineers in Malaysia to Use E-Learning in the Workplace

  • Ai Ping Teoh Universiti Sains Malaysia
  • Yen Shi Tan Universiti Sains Malaysia
Keywords: e-learning, workplace learning, behavioural intention, Malaysia


This study aims to understand factors that affect the behavioural intention of manufacturing engineers in Malaysia to use e-learning in the workplace. Two hundred usable online questionnaires were collected from respondents who were engineers in Malaysian manufacturing companies. The data were analyzed using SPSS and Smart PLS version 3.2.6. Results supported all direct relationships except for the influence of prior experience in perceived ease of use. Interestingly, perceived usefulness and perceived ease of use fully mediated between computer self-efficacy and behavioural intention to adopt. The study provides theoretical implication to the technology acceptance model by confirming the mediating role of perceived ease of use and perceived usefulness in the context of a manufacturing setting in an emerging market. In practical terms, the study provides insights to guide organizations in designing e-learning systems that are well-received by employees at the workplace.

Author Biographies

Ai Ping Teoh, Universiti Sains Malaysia

Dr. Ai Ping Teoh started her academic career in open distance learning while she was one of the pioneer academics at a private open university in Malaysia. She is currently attached to a public research university whereby she continues her passion in teaching, research and services. Her areas of expertise include E-learning, Enterprise Risk Management, Enterprise Systems and Organizational Performance. Before embarking a career in education, Dr. Ai Ping had substantial work experience in the industry, involving in enterprise resource planning and risks management systems.  

Yen Shi Tan, Universiti Sains Malaysia

Ms. Yen Shi Tan has recently graduated with a Master of Business Administration. Her areas of interests are in information systems and business management.  Ms. Yen Shi works in the manufacturing sector in Malaysia.


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How to Cite
Teoh, A. P., & Tan, Y. S. (2020). Predicting Behavioural Intention of Manufacturing Engineers in Malaysia to Use E-Learning in the Workplace. The International Review of Research in Open and Distributed Learning, 21(4), 20-38.
Research Articles