ABDOUS, M’hammed; HE, Wu. A Framework for Process Reengineering in Higher Education: A case study of distance learning exam scheduling and distribution. The International Review of Research in Open and Distributed Learning, [S. l.], v. 9, n. 3, 2008. DOI: 10.19173/irrodl.v9i3.535. Disponível em: https://www.irrodl.org/index.php/irrodl/article/view/9.3.7. Acesso em: 24 apr. 2024.