INGLIS, Alistair. Quality Improvement, Quality Assurance, and Benchmarking: Comparing two frameworks for managing quality processes in open and distance learning. The International Review of Research in Open and Distributed Learning, [S. l.], v. 6, n. 1, 2005. DOI: 10.19173/irrodl.v6i1.221. Disponível em: https://www.irrodl.org/index.php/irrodl/article/view/221. Acesso em: 20 apr. 2024.