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The Impact of Whatsapp Use on Success in Education Process

Keywords: WhatsApp, instant message, social network, mobile social learning, students’ performance


The purpose of this study is to explore the effects of WhatsApp use for education and determine the opinions of students towards the process. The study was designed in mixed research model which combines both qualitative and quantitative data. In the quantitative aspect of the study, quasi-experimental design, with a pretest-posttest control group, was used and the data were analyzed by two factor variance analysis for mixed measurements. The analysis indicated that both learning environments have different effects on the success of students and that supporting the traditional environment by using WhatsApp is more effective for the increase of success. For the qualitative aspect of the study, content analysis techniques were employed to analyze the data which were collected by open-ended question forms. The analysis showed that students developed positive opinions towards the use of WhatsApp in their courses. They demanded the same practice in their other courses as well. They reported that learning could also take place unconsciously and the messages with images were more effective for their learning. However, a few students have expressed adverse opinions about the timing of some posts and the redundant posts within the group. Finally, it is suggested that use of WhatsApp in education process be encouraged as a supportive technology.

Author Biography

Levent Cetinkaya, Ankara University Institute of Educational Sciences
Department of Computer Education and Instructional Technology
How to Cite
Cetinkaya, L. (2017). The Impact of Whatsapp Use on Success in Education Process. The International Review of Research in Open and Distributed Learning, 18(7).
Research Articles