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Quality Standards in eLearning: A matrix of analysis

  • Jia Frydenberg
Keywords: e-Learning, online learning, Web-based learning, quality standards, development delivery and support of online learning


Most institutions of postsecondary and higher education are creating or adopting quality statements, standards, and criteria regarding their niche of the “eLearning enterprise.” In doing so, they have a tendency to reinvent the wheel. This article summarizes current published quality standards in the US, and analyzes and organizes them into a nine-cell matrix. It concludes with discussion of emerging issues with respect to the nine standards-areas.

Key Terms: ELearning, online learning, Web-based learning, quality standards; development, delivery and support of online learning

Author Biography

Jia Frydenberg
Jia Frydenberg, Ed.D., heads the University of California Irvine Distance Learning Center, a nexus of expertise in the development, delivery, and support for asynchronous distance learning. She holds a Master’s degree in Linguistics from the University of Michigan and a Doctorate in education from UCLA. She can be contacted at
How to Cite
Frydenberg, J. (2002). Quality Standards in eLearning: A matrix of analysis. The International Review of Research in Open and Distributed Learning, 3(2).
Research Articles